When Least Expected: Those “Oh No Moments!”

 

You’re sitting at your desk just before a major school event when a parent stops by and says,” Do you have a minute?” A minute turns into 45 as she reveals troubling information that is bothersome. Or imagine your school year is off to an amazing start when all of a sudden, you receive a phone call from a parent who informs you that one of your students has posted a threat on social media. How about when an accusation against a member of your staff is presented to you? Now what?